Returns & Exchanges
We want you to feel confident on your graduation day, which is why we offer a 14-day return policy on all unworn and unwashed academic dress. Please ensure all original tags are attached and the items are returned in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully fold your gown and hood, placing them back into their original protective bags to prevent creasing or damage during transit.
Ship the Parcel
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing