Frequently Asked Questions
Everything you need to know about your Churchill Gowns order, from sizing to delivery.
How do I ensure I select the correct size for my gown?
We provide a comprehensive size guide on each product page. Our gowns are typically sized based on your height and chest measurements to ensure a comfortable and dignified fit for your ceremony.
What is the delivery timeframe for graduation attire?
Standard shipping typically takes 3-5 business days. We also offer express shipping options for last-minute orders. We recommend ordering at least two weeks before your ceremony to ensure everything is perfect.
Can I return or exchange my gown if it doesn't fit?
Yes, we offer a 14-day return policy for all unworn items in their original packaging. If you need a different size, please contact our support team to initiate an exchange process.
Are Churchill Gowns made from sustainable materials?
Quality and sustainability are our priorities. Many of our gowns are crafted from 100% recycled polyester, diverted from plastic bottles, providing a high-quality finish that is also eco-friendly.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Do you offer group discounts for university cohorts?
Yes, we provide special pricing for bulk orders or group bookings. Please reach out to our institutional sales team via the contact form for a custom quote.